Last Updated: January 2025

1. Agreement to Terms

By accessing and using ChainOn's services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Description

ChainOn provides IT consultation, software development, blockchain solutions, smart contract development, CRM systems, loyalty point systems, and POS systems. The specific scope of services will be defined in individual service agreements or statements of work.

3. Client Responsibilities

Clients are responsible for:

• - Providing accurate and complete information necessary for project completion
• - Timely review and approval of deliverables
• - Payment of fees according to agreed terms
• - Maintaining confidentiality of access credentials and proprietary information
• - Compliance with applicable laws and regulations in their use of our services

4. Intellectual Property

Unless otherwise specified in writing, all intellectual property rights in custom-developed solutions will be transferred to the client upon full payment. ChainOn retains rights to pre-existing tools, frameworks, and methodologies used in service delivery.

5. Payment Terms

Payment terms will be specified in individual service agreements. Generally, projects require an initial deposit with remaining payments tied to milestone completion. Late payments may incur interest charges and may result in suspension of services.

6. Warranties and Disclaimers

ChainOn warrants that services will be performed in a professional manner consistent with industry standards. However, we do not guarantee specific results or outcomes. All services are provided "as is" without warranties of any kind beyond those explicitly stated in service agreements.

7. Limitation of Liability

ChainOn's liability for any claims arising from our services shall not exceed the total fees paid by the client for the specific services giving rise to the claim. We shall not be liable for indirect, incidental, consequential, or punitive damages.

8. Confidentiality

Both parties agree to maintain confidentiality of proprietary information shared during the course of the business relationship. This obligation survives termination of services.

9. Termination

Either party may terminate services with written notice as specified in the service agreement. Client remains responsible for payment of services rendered up to the termination date.

10. Dispute Resolution

Any disputes arising from these terms or our services shall first be attempted to be resolved through good faith negotiation. If negotiation fails, disputes shall be resolved through binding arbitration in accordance with applicable arbitration rules.

11. Changes to Terms

ChainOn reserves the right to modify these terms at any time. Continued use of services after changes constitutes acceptance of modified terms.

12. Governing Law

These terms shall be governed by and construed in accordance with applicable laws, without regard to conflict of law principles.

13. Contact Information

For questions about these terms, please contact us at support@chainon.com.

Last Updated: January 2025

1. Introduction

ChainOn ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services or visit our website.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• - Name and contact information (email, phone number, address)
• - Company information and job title
• - Project requirements and business information
• - Payment and billing information
• - Communications and correspondence with us

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• - IP address and browser type
• - Device information and operating system
• - Pages visited and time spent on pages
• - Referring website addresses
• - Cookies and similar tracking technologies

3. How We Use Your Information

We use collected information for various purposes, including:

• - Providing and maintaining our services
• - Processing transactions and sending related information
• - Communicating with you about services, updates, and promotional offers
• - Responding to inquiries and providing customer support
• - Improving our services and developing new features
• - Analyzing usage patterns and trends
• - Detecting and preventing fraud or security issues
• Complying with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• - With service providers who assist in our operations (subject to confidentiality agreements)
• - With professional advisors (lawyers, accountants, auditors)
• - To comply with legal obligations or respond to lawful requests
• - To protect our rights, property, or safety, or that of others
• - In connection with a business transaction (merger, acquisition, sale of assets)
• - With your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• - Encryption of data in transit and at rest
• - Regular security assessments and updates
• - Access controls and authentication procedures
• - Employee training on data protection
• - Secure development practices

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• - Access to your personal information
• - Correction of inaccurate information
• - Deletion of your information
• - Restriction of processing
• - Data portability
• - Objection to processing
• - Withdrawal of consent

To exercise these rights, please contact us at support@chainontech.com.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our website.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website and updating the "Last Updated" date.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@chainontech.com

Phone: +852 22972027

Address: 21/F G.D. Real Estate Tower, 143 Connaught Road, Central, HK